Returns & Exchanges
At Joseph Joseph, we want you to be completely satisfied with your purchase. If you are not happy with your home or kitchen essentials, you can return your items within 30 days of receipt for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all tags and instructional manuals are included to maintain eligibility for a refund.
Label and Ship
Print your prepaid shipping label from the portal, attach it securely to the outside of your box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing